Support
Frequently Asked Questions
Answers below are editable placeholders until production, shipping, return, and edition policies are finalized.
What is a fine art print?
Placeholder answer: a fine art print is a high-quality reproduction of an original painting, produced to preserve the color and character of the artwork. Final production details will be confirmed before launch.
Are the prints signed?
Placeholder answer: signature information will be confirmed for each artwork and listed on the individual product page.
Are the prints limited editions?
Placeholder answer: edition information will be specified per artwork. Some works may be offered as limited editions and others as open editions.
What print sizes are available?
Placeholder answer: sizes vary by artwork and orientation. Available sizes are listed on each product page.
Are frames included?
Placeholder answer: framed and unframed options will be offered where available.
Will the colors look exactly the same as they do on my screen?
Placeholder answer: screens vary in calibration, so slight differences between your display and the finished print are normal.
How long does it take to produce and ship my order?
Placeholder answer: production and shipping timeframes will be confirmed with our print partner.
How is the artwork packaged?
Placeholder answer: packaging details will be confirmed before launch.
Can I pick up my order at Soft Illusions Gallery?
Yes. Local pickup at the gallery can be selected at checkout. Pickup instructions are provided after purchase.
Do you ship outside the United States?
Placeholder answer: international shipping availability is being determined.
What is your return or exchange policy?
Placeholder answer: the return and exchange policy will be published before launch.
Can you help me choose artwork for my space?
Yes. Request art selection assistance and share your space, colors, wall dimensions, and budget.
Do you accept commissions or custom artwork requests?
Placeholder answer: commission availability will be confirmed by the gallery.
Can businesses purchase artwork for offices or commercial spaces?
Yes. Contact the gallery to discuss corporate, hospitality, and professional space projects.
Still have a question?
Contact the GalleryNeed Help Choosing the Right Piece?
Share a photograph of your space, preferred colors, approximate wall dimensions, and budget. The Soft Illusions team will help you explore artwork and sizing options.